Privacy Policy

At Ishahiya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through payment gateways, we do not store your card/bank details)

b) Non-Personal Information

IP address, browser type, device information
Cookies and browsing behavior (for analytics & personalization)

2. How We Use Your Information

Process and fulfill your orders
Communicate order updates and offers
Improve our website, products, and customer experience
Detect fraud and enhance security
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only with:

Courier & logistics partners (to deliver your orders)
Payment gateway providers (to process secure payments)
Service providers (for website hosting, analytics, and marketing)
Government or law enforcement authorities (if legally required)

4. Data Security

We use SSL encryption and secure servers to protect your personal data. Access to personal information is restricted to authorized personnel only. However, no online transmission is 100% secure. We cannot guarantee absolute security of data.

5. Cookies & Tracking

Our website uses cookies to improve user experience, remember your preferences, and analyze traffic. You may disable cookies in your browser, but certain features of the site may not function properly.

6. Your Rights

As a customer, you have the right to:

Access, correct, or update your personal information
Request deletion of your account/data (subject to legal retention requirements)
Opt-out of marketing emails and SMS by unsubscribing at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18 years. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: info@ishahiya.com
📞 Phone/WhatsApp: +91 9974328904

✅ By using www.ishahiya.com, you consent to the collection and use of your information as described in this Privacy Policy.